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Model The Culture Change You Want

Culture change does not require a large personality, cunning manipulation, inspirational appeals, or giant leaps of faith. It simply requires honest intentions, conscious thought, and focused effort....

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The Reality of Trust

Trust flows naturally from accountability. To build or rebuild trust, we must first take accountability and then hold others accountable in a positive, principled way. Not surprisingly, whenever people...

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True Accountability

Traditional views of accountability focus too narrowly on answerability. Like the foul-tempered Queen of Hearts in Alice’s Adventures in Wonderland, who, at the slightest offense or misdeed, cries “Off...

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Culture of Accountability

Working in a Culture of Accountability creates a strong sense of what we call “organizational health and integrity.” It is the collective version of individual health and integrity where “I will do...

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Growing Sales — The Old Fashioned Way

Companies in every industry and geographical location around the globe continue to learn and relearn this basic lesson: if you want to grow sales, you have to build greater accountability in the sales...

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Closing Accountability Gaps

Accountability Gaps are performance setbacks that directly affect an organization’s ability to achieve their Key Results. They are the difference between what is actually occurring and what you want to...

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