Focused Leadership Development
There is a leadership crisis in today’s organizations when it comes to holding people accountable. One of our recent studies revealed that only 13% of executives surveyed felt they held other people...
View ArticleFrequent Focused Feedback
Quarterly performance reviews are much more effective and timely than annual performance reviews when it comes to keeping employees aligned with corporate goals. However, even more important than the...
View ArticleBest Organizational Cultures
The development of strong, vibrant organizational cultures can be greatly accelerated and facilitated by establishing a foundation of personal and organizational accountability. Moreover, without such...
View ArticleGetting The Results You Expect
Here’s a comment with a question that we often hear: “We try to hire the best people and then expect them to bring their best performance, but sometimes they don’t deliver. In your experience, what is...
View ArticleIf You Don’t Measure It, You Won’t Improve It
Whenever you set personal, team, or organizational goals and objectives, make sure the results you expect to achieve are crystal clear for everyone involved. Once your desired results are clearly...
View ArticleMergers And Acquisitions
Regardless of whether your organization’s focus after a merger or acquisition is on combining cultures, adopting the culture of one company, or creating a totally new culture, leaders must take...
View Article“Below The Line” Days
Of course, we all have them. Those days when we want to throw in the towel or blink our eyes and be somewhere else. However, no matter how much we try to ignore or deny reality, we know that our work...
View ArticleThe Story Behind The Oz Principle
Like all epic fantasies in literature, The Wizard of Oz portrays a whimsical, yet poignant journey of self-discovery. We use the familiar story as the introductory metaphor in our book The Oz...
View ArticleFollow Through, Get Real, And Speak Up
How often do you hear people in your organization saying things that sound something like the following? • “Nobody does what they say they’ll do.” • “People promise me a response by the end of the day,...
View ArticleHighly Accountable Teams
The first characteristic of a highly accountable team is the ability to set a clear direction, in other words, the ability to clearly define and communicate the results the team wants to achieve. Both...
View ArticleBuy In & Invest
Only with high levels of personal accountability can your team and organization execute effectively and repeatedly. Moreover, a lack of personal investment, ownership, and commitment invariably leads...
View ArticleBecome the Leader You Want to Follow
Do you want or need to change the way your people perceive you? Of course it goes without saying that the way you think and act on a daily basis determines whether and how your people respect you,...
View ArticleAccountability Gaps
We define an Accountability Gap as a gap in performance that directly affects an organization’s ability to achieve a Key Result. It is the difference between what is actually occurring and what you...
View ArticleDomino’s Pizza Turnaround
At the core of every Culture of Accountability are people voluntarily assuming their own accountability for achieving results. Accountability is never forced upon them. Instead, they take it upon...
View ArticleLearn and Grow From Failure
Failure is a buzzword in Silicon Valley. Dave McClure, founder of over 500 startups, had this to say about failure in an often cited Fast Company article: “We’re here trying to ‘manufacture fail’ on a...
View ArticleDisengaged Employees
Gallup’s most recent survey of employee engagement shows, once again, that 70% of the American workforce is disengaged at work. Our own research shows that only 24% of people in organizations can link...
View ArticleResults and Feedback
Recently, one of our clients had been experiencing a prolonged decline in sales. Numerous turnaround attempts were made, but nothing seemed to halt the relentless slide. Eventually, the company’s...
View ArticleTalking Vs. Walking
The following complaints may signal that you have an accountability crisis. When was the last time you heard someone in your organization say one of the following (or something similar)? • “Nobody does...
View ArticleHigh Performance Teams
The first characteristic of a high performance team is the ability to set a clear direction—i.e., the ability to clearly define and communicate the results the team wants to achieve. Accountability,...
View ArticleGetting Unstuck
All of us get stuck Below The Line in mental, emotional, or practical ruts from time to time. Admit it, but don’t let your admissions become excuses for diminished performance or remaining stuck....
View Article